Blood Donor Ambassador | American Red Cross - Greater Carolinas Region | SHARE Charlotte

American Red Cross - Greater Carolinas Region

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Year Founded:
1881
Local Leader / Exec. Director:
Angela Broome Powley
Main Address:
2425 Park Rd
Charlotte, NC 28203
Volunteer Opportunity:

Blood Donor Ambassador

Description: Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations.

Key Responsibilities
• Ensure blood donors have relevant information and that questions are answered appropriately
• Create a favorable impression of the Red Cross, and the blood donation process
• Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed
• Be available and committed to the volunteer schedule
• Model excellent customer service behaviors
• Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution
• Set up and maintain cleanliness in Reception and Hospitality Areas
• Punctual and dependable in arriving for assignment(s)
• Work with collections team supervisor or charge staff to help convert right type donors to power red donations
• Responsible to inform donors about Red Cross volunteer opportunities and share recruitment materials
Qualifications
• Ability to display the utmost professionalism and communication skills
• Extremely comfortable working with people from all walks of life
• Ability to represent the American Red Cross to the community

Time: 8 hours per month/ volunteer at two blood drives per month

Location: Mecklenburg County

Contact: Rose Brown, 704-632-5581 or rose.brown@redcross.org

Apply: www.redcross.org/volunteer

General

Open to
Individual

Suitable for Kids: 

Ages 13-17

Skills Needed

Office Support

When

Next occurrence is
Thu, 09/24/2020  
Repeats every day from May 19th, 2020 to May 19th, 2021.
Anytime
Opportunity can occur at any time, day or night, within a selected date range.

Location Details

At Nonprofit's Location
-
Indoor Project


American Red Cross
2425 Park Road

Charlotte
,
NC
 
28203