Blood Donor Ambassador | American Red Cross - Greater Carolinas Region | SHARE Charlotte

American Red Cross - Greater Carolinas Region

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Year Founded:
1881
Local Leader / Exec. Director:
Angela Broome Powley
Main Address:
2425 Park Rd
Charlotte, NC 28203
Volunteer Opportunity:

Blood Donor Ambassador

Description: Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations.

Key Responsibilities
• Ensure blood donors have relevant information and that questions are answered appropriately
• Create a favorable impression of the Red Cross, and the blood donation process
• Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed
• Be available and committed to the volunteer schedule
• Model excellent customer service behaviors
• Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution
• Set up and maintain cleanliness in Reception and Hospitality Areas
• Punctual and dependable in arriving for assignment(s)
• Work with collections team supervisor or charge staff to help convert right type donors to power red donations
• Responsible to inform donors about Red Cross volunteer opportunities and share recruitment materials
Qualifications
• Ability to display the utmost professionalism and communication skills
• Extremely comfortable working with people from all walks of life
• Ability to represent the American Red Cross to the community

Time: 8 hours per month/ volunteer at two blood drives per month

Location: Mecklenburg County

Contact: Rose Brown, 704-632-5581 or rose.brown@redcross.org

Apply: www.redcross.org/volunteer

General

Open to
Individual

Suitable for Kids: 

Ages 13-17

Skills Needed

Office Services

When

Repeats every day on Monday, Tuesday, Wednesday, Thursday, and Friday until Wed May 19 2021.
Monday, July 6, 2020 (All day)

Location Details

At Nonprofit's Location
-
Indoor Project


American Red Cross
2425 Park Road

Charlotte
,
NC
 
28203