What We Do
The mission of Supportive Housing Communities (SHC) is to alleviate homelessness and human suffering.
SHC primarily serves the chronically homeless population who have been homeless for at least one year and have a disabling condition, such as alcoholism, mental illness or a chronic disease. To carry out our mission, SHC uses a permanent supportive housing (PSH) model which links permanent, affordable rental housing with access to flexible, voluntary supportive services, including health care, mental health counseling, substance use treatment and employment services to help the chronically homeless maintain stable housing and live independently in the community.
SHC also provides other programs and services, each with a different emphasis, but all connected by their mission to care for the most vulnerable homeless individuals in Charlotte. SHC’s core programs and services are as follows:
• McCreesh Place, which opened in 2003, is Charlotte’s first permanent supportive housing complex. It has 64 Single-Room Occupancy (SRO) units with communal bathrooms and kitchens and 26 one-bedroom units to house the chronically homeless in active recovery from addiction. Case managers provide the supportive services to help the residents achieve self-determined personal goals related to finances, relationships, employment, recovery and health.
• The Housing First model focuses on providing permanent housing with few or no barriers or restrictions, such as sobriety and employment, to people experiencing homelessness. Consistent with this model, SHC developed the Scattered Sites Program in 2013 which utilizes 75 privately-owned rental units scattered throughout Mecklenburg County to provide barrier-free affordable housing options.
• The Rapid Rehousing Program, which was established in 2015 as part of the Scattered Sites Program, places individuals and families in privately-owned rental units throughout the Mecklenburg County. The supportive services in this program are designed to transition residents to self-sufficiency within two years.
• In 2017, SHC acquired and renovated St. Johns Place, a 31-unit apartment complex in East Charlotte, to expand the number of permanent supportive housing units as well as mitigate the loss of the dwindling supply of naturally occurring affordable housing in Charlotte. SHC reserves at least half of the units for vulnerable clients of partnering organizations including Roof Above, Cardinal Innovations and Mecklenburg County Shelter Plus Care Program.
• SHC also operates a street outreach program through the national Projects for Assistance in Transition from Homelessness (PATH) program. The SHC PATH outreach program provides services for unsheltered people with severe mental illness living on the streets. The services include referrals for primary and mental health care, substance use disorder treatment and transportation, in addition to help secure permanent housing.
• SHC has also established two new initiatives focusing on chronically homes families and their children. The Lake Arbor Resettlement Project (LARP) provides affordable housing solutions for some of the most vulnerable families from the Lake Arbor Apartments, which closed and left most of the residents at imminent risk of homelessness. In the Keeping Families Together (KFT) Initiative, SHC is partnering with Mecklenburg County’s Division of Youth and Family Services (YFS) to serve 50 families over three years who have open cases with its Child and Protective Services section to assist with family reunification.