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Novant Health Provides More Than Remarkable Care for the CLT Community

SHARE Charlotte is proud to have Novant Health on board as an official partner of DO GOOD Week: Home Edition and is grateful for all of the GOOD they do for our local nonprofit community, all while providing remarkable care to our greater Charlotte community.

Novant Health is dedicated to caring for their own team members so that they can, in turn, provide care for our communities. Through this challenging time, the teams at Novant Health are working hard to support each other. Human Resources, Spiritual Care, Community Engagement and many others are collaborating to provide essential services for front-line team members: coordinating food donations, short-term lodging, dependent care, and mental and emotional support. 


SVP of Consumer Engagement, Dr. Jerome Williams, Jr, says Novant Health is deeply humbled by the outpouring of support from the Charlotte community in the fight against the coronavirus pandemic. He shared “Generous gifts and in-kind contributions have helped us provide assistance for testing and medication to support patient care, as well as medical supplies and staff support to take care of our team members on the front lines fighting against the coronavirus.” Dr. Williams also added that “The Charlotte community has donated hundreds of meals to help feed our front line team members around the clock.”


While volunteerism looks a little different amid the current pandemic- Novant Health is continuing to encourage their team members to give of their time and talent. Our team members are volunteering at a variety of virtual and skills based opportunities including writing thank you and encouragement notes, making handmade blankets, and creating hygiene kits. 


Dr. Williams says “Virtual volunteerism is a great way our team members can support our partners while adhering to social distancing guidelines.”


As for community members, Novant Health urges us that though they are there to offer care for those who are sick, they still need our help to flatten the curve. Dr. Williams reminds us “Together we are slowing the spread of the coronavirus, but we aren’t done yet. We need our community members to maintain social distancing and stay home; this is still critical to keep our communities safe. Other important things to do are stay calm, stay informed, and wash your hands.”  


Novant Health is encouraging anyone experiencing potential coronavirus symptoms to first seek an evaluation - online or by phone - before seeking an in-person screening or test. Here’s the best course of action:  

  • Take an online assessment at OR  

  • Schedule a virtual visit with a provider (Learn about virtual care options here) OR

  • Call our 24/7 coronavirus helpline at 1-877-9Novant with questions.  

Additionally, dedicated screening and respiratory assessment centers are available for patients with a referral. As new sites are added, they are continuously updated on  It’s critically important for people to connect with a provider first, using the steps above, as those with no symptoms, or mild symptoms, will not be tested and should not visit a screening center or a respiratory assessment center.


For individuals seeking care not related to the coronavirus, we offer safe, contact-free virtual visits with Novant Health providers using MyChart. For those needing immediate care, they can choose an on-demand video visit, instead.


Though Novant Health is not experiencing a shortage of PPE today, they are gratefully accepting donations of new and packaged medical supplies like masks, eye shields, disinfectants, and gowns as well as homemade face shields and masks. They are also currently accepting financial gifts, blood donations and other supplies. For more information on donating to Novant Health, click here.


Thank you, Novant Health, for supporting DO GOOD Week: Home Edition and doing your part to keep our community cared not only amid the crisis, but year round. 



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